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Merchant guideStart hereWelcome

4 min read

Getting started

A short guide to logging in and finding your way around your store’s admin. No jargon, and no passwords to remember.

What this is for

  • Your first login, after the store owner invites you.
  • Knowing what the home dashboard is telling you each morning.
  • Finding orders, products, apps and settings quickly.

How it works

Your store invites you by email. Every time you log in, we email you a fresh one-time code; if you work in more than one store, you pick which one to open. If the login page shows Continue with Google, you can use the Google account with the same email instead of a code (Your account, “Sign in with Google”).

Creating your store

If you are starting a brand new store rather than joining one you were invited to, sign in with your email the same way (Continue with email, then the code). If you land on Create your store, you answer four short questions, one per screen. The dots at the top show how far along you are, and Back takes you to the previous question without losing your answers. Nothing is saved until the last screen.

  1. Store name and address. Pick a store name; a store address is suggested from it (letters, numbers and hyphens, 3-40 characters) with a live check for whether it is free.
  2. What do you sell? Tap the picture that fits best. We add a few starter collections to match (for clothing: Women, Men, Kids), plus New arrivals and Best sellers for everyone. Each one fills itself from a product tag: tag a product women and it shows up in Women. Rename or delete them any time under Products → Collections.
  3. Where are you based? India is chosen for you; pick your state. It goes on your store address (Settings → Store details) and decides whether an order gets CGST + SGST or IGST.
  4. Do you already sell somewhere? Pick the main place. If you choose Shopify, select Create store and you land straight on Apps → Shopify importer, already installed, to bring your catalogue across. Otherwise you land on your new store’s Home, with the usual setup checklist.

If instead you see Signups are invite-only for now, the platform is not open to sign-ups yet and nobody has invited that email. Leave your email, phone number and what you sell, then select Join the waitlist; you get an invite by email once there is room. Sending it again just updates your details.

Log in step by step

Accept your invitation

Open the invitation email (“Join Asha Handlooms”). It says which role you’ll join as. Select Accept invitation; if you’re not logged in yet, select Sign in and join.

Enter your email

On the Log in screen, use the email your store invited and select Continue with email. You’ll see “Code sent to” your email address.

Type the code

Enter the one-time code and select Log in. If it says Wrong code, check the newest email or use Use a different email to start again.

Pick a store

If you belong to more than one store, you’ll see Choose a store. Select one; you can switch any time from the store picker at the top of the sidebar.

Screenshot: Log in screenPlaceholder, not a real screenshot yetAdmin Log in screen after Continue with email, showing 'Code sent to asha@example.in', the 6-digit code field and the Log in button.

The dashboard

Your day at a glance is on the Home page. See Home dashboard.

Finding your way around

The sidebar is how you get everywhere:

SectionWhat’s inside
HomeThe dashboard.
OrdersAll orders, Drafts, Abandoned checkouts, Shipments, Returns.
ProductsAll products, Collections, Gift cards.
StockInventory, Purchase orders, Inbound shipments, Suppliers, Transfers (Stock).
CustomersCustomers and Segments.
ContentPages, Blog posts, Files, Menus, Content types.
AnalyticsOverview, Reports, Live view (Analytics).
GrowthOverview, Campaigns, Automations, Links (Growth).
DiscountsCodes and automatic discounts, with a different amount for each product if you like (Discounts).
Online storeThemes and Preferences.
AppsInstalled apps, each with its own entry.
SettingsPinned at the bottom: store details, payments, shipping, taxes, notifications, staff, custom data, domains and more.

Tip. Press Ctrl K (⌘ K on a Mac) anywhere in the admin to “Search or jump to” an order, product or customer. G then O jumps to Orders, G P to Products, G C to Customers, and ? shows every shortcut.

Common problems and fixes

ProblemWhy it happensFix
The code email didn’t arriveSpam folder, or a typo in the email.Check spam and Promotions; use Use a different email to retype it.
Wrong codeA mistyped or older code.Type the code from the newest email, or ask for a new one.
Signups are invite-only for nowYou aren’t a member of any store, and this email has no live invite to create one.Join the waitlist on that screen, ask whoever invited you for a fresh link, or ask the owner of an existing store to invite you instead.
“Too many tries” on the waitlistThe waitlist form was sent many times in an hour.Wait for the time it shows, then try once more. You only need to join once.
“Invitation expired”The link is too old.Ask the owner to send a new invite.

FAQ

Can I set a password instead?

No, and that’s deliberate: one-time codes can’t be reused or leaked from another website.

Can I use the admin on my phone?

Yes. The admin works in your phone’s browser. For day-to-day work (checking payments, booking shipments) a phone is enough.

How do I switch to dark mode?

Account menu → Appearance → Theme: Light, Dark or System. You can also pick an Accent colour there.

Next steps

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