3 min read
Couriers
Couriers are apps. Connect one here, then book parcels from Shipments.
Connect a courier
If no courier is connected yet you’ll see Connect a courier with a Browse courier apps button that opens Apps.
Delhivery
From Apps, install Delhivery, then open its Connect page. It takes about a minute.
Open Delhivery One
Sign in to your Delhivery account in a new tab.
Copy your API token
Go to Settings › API Setup and copy the token shown there.
The token is shown only once and stays visible for about 5 minutes, so copy it straight away. If it disappears, select Request Live API Token to get a new one. The old one stops working the moment you do.
Paste it below and pick your pickup location
Fill in the fields, then select Test connection before saving. A working connection says “Connected — Delhivery serves 302001.” (with your own PIN code).
Screenshot: Delhivery connection formPlaceholder, not a real screenshot yetApps → Delhivery → Connect, Mode set to Live, API token, Client name, Pickup location name and Origin PIN code filled in, after Test connection shows the green Connected message.| Field | Where to find it |
|---|---|
| API token | Delhivery One → Settings → API Setup. Paste it right after copying. |
| Client name | Usually next to your API token on the same page. |
| Pickup location name | Must match your registered warehouse name in Delhivery exactly, spaces and capitals included. |
| Origin PIN code | The 6-digit PIN code your parcels ship from, e.g. 302001. |
The Mode switch picks Test (Delhivery’s staging, needs a separate staging token) or Live (real shipments, real charges).
Courier wallet balance
Delhivery, Shiprocket and RapidShyp are prepaid: shipments are charged from a wallet on their side. Shiprocket shares its balance, so a strip above the table shows “Shiprocket wallet · ₹1,240” with Recharge, which opens Shiprocket’s wallet page. Set Warn me when my courier wallet is below (₹) under Settings → Shipping → When orders go out → More options, say ₹2,000; below it the strip says “Below your ₹2,000 alert. Recharge before booking more.”
Delhivery and RapidShyp don’t share their balance over an API, so they get no strip; check the balance on their own dashboards.
Tip. Put your real dispatch days, order cutoff (for example 14:00) and holidays (Diwali,
Holi) in Settings → Shipping → When orders go out. Delivery dates shown to shoppers are worked
out from these, so they stay honest during festival weeks.