3 min read

Discounts

Go to Discounts in the sidebar. The list shows every discount with its value, how many times it was used and the dates it runs. Select Create discount to make a new one.

Two kinds of discount

• Discount code. Shoppers type a code, such as DIWALI10, in the cart or at checkout. Case does not matter: diwali10 works too.
• Automatic. Applied to every cart that qualifies, no code needed. When several automatic offers fit a cart, the one that saves the shopper the most wins.

What it gives

What it applies to

• Entire order: every product in the cart.
• Specific products: only the products you pick. Search, tick the products, and they are listed above the search box. Select the cross on a row to take a product off.

A different amount for each product

One code can take a different amount off different products. For example, the code KILLTONED takes ₹200 off a keyboard and ₹300 off a mouse.

1. Under Applies to, choose Specific products and pick the products.
2. Turn on Different amount for each product.
3. Type an amount next to each product. With Percentage off each box takes a percentage (up to 100%); with Fixed amount off each box takes rupees.
4. Select Save.

The amount comes off every piece of that product. Two keyboards with ₹200 off each means ₹400 off. A fixed amount never takes more than the product’s price, so a ₹500 discount on a ₹300 product gives ₹300 off. Products in the cart that are not on the list get nothing off, and a cart with none of the listed products is told the code does not apply to its items.

Every product on the list needs an amount above zero before you can save. The Value column on the discount list shows the range, for example “₹200 to ₹300 off each item”.

The minimum order amount, usage limits and dates work the same way as for any other discount.

Minimum, limits and dates

• Minimum requirement: the cart must be worth at least this much before the discount.
• Usage limits: cap the total number of uses, or allow one use per customer (counted by email address).
• Active dates: when the discount starts, and optionally when it ends.

The order keeps the discount’s name, code and the rupee amount it took off, so later changes to the discount never change an order already placed.

Pause, resume and duplicate

Open a discount and use the buttons at the top (you need permission to change discounts).

• Pause stops shoppers using it, with nothing deleted. Confirm with Pause discount. The discount shows as paused, and orders already placed are not touched.
• Resume turns it on again.
• Duplicate makes a copy called “name (copy)”. Its code gets -COPY added (then -COPY2 and so on), its use count starts at zero, and it starts paused, so you can change it and Resume it when it is ready. Handy for next month’s version of the same offer.
• Delete removes it. A discount already used on an order is disabled instead, so history stays intact.

Turning a discount off

Set Status to Disabled to stop it working while keeping it for your records. Deleting a discount that was already used on orders disables it instead, so order history stays intact.