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Apps

Apps is where you add tools to your store: invoicing, importers, marketing tools, couriers, payment gateways and more. Each one is a plugin you can turn on or off any time.

What this is for

• Turning on GST invoices before your first B2B order.
• Connecting Delhivery or Shiprocket so orders get rates, labels and tracking.
• Moving from Shopify with the Shopify importer.
• Adding a “Notify me when it’s back” button with Back in stock.
• Showing “or ₹X/month” under product prices with EMI & pay later.

Installed apps and the App Store

Apps in the sidebar opens Installed apps: only the apps your store has. Each row shows:

• its status: Connected, Needs setup or Error;
• what it can access (for example “Orders · read”);
• when it was installed and by whom, and its last activity.

Use the status pills and the search box to find one. The ⋮ menu on a row opens the app, shows its permissions or uninstalls it. Tick several rows to uninstall them together.

Error means the app’s last background work failed, or its outside account (for example Google Search Console access) needs attention. The banner on the app’s own page says what to do.

Click Browse App Store to see every app you can add (Apps → App Store).

How it works

Installing an app switches on what it brings, for your store only. Depending on the app, that can be a settings form, its own pages in the sidebar, a card on the order page, or a block you can place in the theme editor.

Recommended for your store

At the top of the App Store a strip called Recommended for your store’s name suggests up to three apps you have not installed yet, each with a short reason. It looks at what is missing: with no courier connected it suggests Delhivery (then Shiprocket or RapidShyp); with no reviews it suggests Reviews; then WhatsApp, GST invoices, Back in stock and a payment gateway. A gap counts as covered as soon as you have any app that does that job, so the strip only ever shows what you actually lack, and goes away when nothing is missing. Select an app to see what it does, and Install to add it. You see what the app can do before it is switched on.

Built-in apps vs connections

The App Store has two sections:

• Built-in apps: “Made by us. Turn one on and start using it — no account to set up.”
• Connections: link your store to another company’s account. They show by <company> on their card and need that company’s account details.

Every store also has the core features built in, with nothing to install: cash on delivery, UPI or bank transfer, a demo courier for testing, and local file storage.

Connect your Shopify store

The Shopify importer’s Connect store page (Apps → Shopify importer → Connect store) offers two ways in. Both are read-only: the import never writes anything back to Shopify.

• Connect with your Shopify app (recommended) — Shopify retired creating new custom apps from its own admin on 1 January 2026, so new connections go through the Shopify Dev Dashboard  instead:

  1. In the Dev Dashboard, create an app.
  2. Give it these read scopes: read_products, read_inventory, read_customers, read_orders, read_all_orders, read_content, read_online_store_navigation, read_files, read_metaobject_definitions, read_metaobjects, read_discounts, read_gift_cards, read_shipping, read_legal_policies (the files, content type, discount and gift card scopes bring those over; the last two are for Store settings; see Move from Shopify).
  3. Release a version, then install the app on your own store.
  4. Copy the client ID and client secret from the app’s API credentials page and paste them into the Connect store form, alongside your store address.

  Behind the scenes we exchange the client ID/secret for a Shopify access token (the “client credentials grant”). That token expires after 24 hours; the importer refreshes it automatically, both before it expires and if Shopify ever answers a request with 401 mid-import. Your client secret stays encrypted at rest — the same way every other connection’s credentials do — and is never shown again once saved.

• I already have an Admin API token — if you already made a custom app in the classic admin flow before 1 Jan 2026, its shpat_... token keeps working exactly as before; paste it under this tab.

Either way, use Test connection on the Connect store page to confirm the shop name and see, in plain words, which of the scopes above are granted and which are missing, before you preview an import.

A one-click “Connect Shopify” button (the kind that redirects a different merchant’s store back to sign the connection) needs a public HTTPS address to send them back to, so it ships once the admin has one — for connecting your own store today, the Dev Dashboard app above is the supported path.

Images from a Shopify import

The importer copies every product, collection, page and blog image into your own store, then optimises each one straight away, the same as an image you upload yourself: location data and other hidden details are removed and smaller copies are made for phones. Images show on your store while this runs and switch to the optimised copies once each one is done. Running an import again does not copy or optimise the same image twice, and a preview never downloads anything. Videos are copied as they are.

If an image was copied but could not be sent for optimising, the import lists it under its issues (“was copied but not queued for optimising”). The product still imports with the image as it came from Shopify, and it is optimised the next time the platform reprocesses media.

Install an app step by step

Uninstalling

In Installed apps, open the row’s ⋮ menu and select Uninstall (or tick several rows and uninstall them together), then confirm with Uninstall (or Keep to back out). Uninstalling switches the app’s features off for your store, but saved credentials are kept until you remove them from Settings, so reinstalling restores your setup. Blocks the app added to your pages stay in place but show nothing until you reinstall.

Storage: local disk, R2 or S3

Every store starts on the built-in Local disk storage: no setup, and it’s the default whenever you haven’t connected a storage app. To keep your files on your own bucket instead, install Cloudflare R2 or Amazon S3 and use Move existing files. The move runs in the background and only removes each original once its copy is verified.

The Amazon S3 app’s Connect page walks through the whole setup: create a bucket, create an IAM user with a policy scoped to just that bucket (the exact JSON is shown, with a copy button), paste the access key and secret, then Test connection — it writes a tiny file to the bucket, reads it back and deletes it, so you know the keys and policy actually work before you save. It also explains public access vs. putting CloudFront in front of the bucket, and shows the CORS rule the bucket needs so uploads can go straight from your browser to S3.

Common problems and fixes

FAQ

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