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Merchant guideSettingsOverview and Store details

4 min read

Settings home and Store details

Settings opens on a page called Overview. It shows what your shop still needs, with a progress bar, then every settings page under six headings. Settings → Store details holds your shop name, contact details and business address. Your GST numbers have their own page, GST & invoices.

Where everything is

The settings menu on the left has six groups. On a phone, Settings opens on the same list; pick a page, and ‹ Settings at the top takes you back.

GroupPages
StoreStore details (with your store’s data: download or delete), Domains, Locations & warehouses
SellingPayments, Checkout, Shipping & delivery, Returns
Taxes & GSTGST & invoices, one page with three tabs: GST numbers, Tax rules, Invoice numbers
CustomersCustomer accounts, Privacy & data requests, Policies
MessagesNotifications (emails, WhatsApp, and the address emails come from)
Team & advancedStaff, AI, Custom data

Your own details and preferences are not store settings, so they are in the account menu (your photo or initials, top right): Account (your profile, your stores, the admin language and time format; see Your account) and Appearance (light or dark, accent colour). Where uploads are stored is under Content → Files → Storage.

Every old settings address still works and opens the page’s new home:

Old placeNew place
Settings → GeneralSettings → Store details
Settings → Business and GSTSettings → GST & invoices → GST numbers tab
Settings → Taxes & GSTSettings → GST & invoices → Tax rules and Invoice numbers tabs
Settings → LocationsSettings → Locations & warehouses
Settings → Customer privacySettings → Privacy & data requests
Settings → AccountAccount menu → Account → Language & region
Settings → AppearanceAccount menu → Appearance
Settings → FilesContent → Files → Storage

What this is for

  • Seeing at a glance what is left before your shop is ready, like “4 of 7 done”.
  • Finding a setting without knowing where it lives: type “UPI”, “COD”, “GST” or “courier”.
  • Filling in the details that go on your invoices and order emails.

How it works

Each checklist item is ticked by the system from your real settings, not by you. Fix the thing and the tick appears the next time you open Settings.

ItemTicked whenWhere to fix it
Store detailsShop name, contact email and business address (line 1, city, pincode) are filled in.Settings → Store details
PaymentsA payment company (Razorpay, Cashfree, Decentro) is connected, or you saved your own choice, like turning on UPI to your own ID. Cash on delivery being on from the start does not count.Settings → Payments
Shipping & deliveryAt least one delivery area has a price.Settings → Shipping & delivery
Taxes & GSTYour GSTIN is saved. Skip it if you are not GST registered.Settings → GST & invoices
DomainYour own website address is connected and working.Settings → Domains
NotificationsThe Amazon SES email app is connected, so customers get order emails.Settings → Notifications
PoliciesAll five policies (refund, privacy, terms, shipping, contact) are created and shown on your store.Settings → Policies

Search settings

At the top of the settings menu there is a box that says Search settings…. Type a plain word and pick a result:

  • “UPI”, “COD”, “Razorpay” or “bank transfer” → Payments
  • “GST”, “GSTIN”, “PAN”, “HSN” or “invoice number” → GST & invoices (the right tab)
  • “courier” → Shipping & delivery → Which courier ships, or Apps to connect one
  • “WhatsApp” or “email” → Notifications
  • “cookie”, “privacy” or “delete data” → Privacy & data requests
  • “dark mode” or “Hindi” → Appearance or Language & region in the account menu
  • “login”, “OTP”, “Google”, “Apple”, “Facebook”, “Truecaller” or “passkey” → Customer accounts

Use the ↑ and ↓ keys to move, Enter to open, Esc to clear.

Settings → Store details

Check how much is done

The bar at the top says, for example, “3 of 4 details done”, and lists what is still missing.

Store details

Store name, Contact email (customers’ replies come here) and Phone (pick the country from the flag list, then type the number, like 98765 43210).

Business address

Printed on your invoices and used to work out delivery dates. If it is empty you will see Add your business address; select Add address and fill in the lines, City, State and Pincode.

Taxes and GST

These moved to their own page: Settings → GST & invoices. Store details shows a short note with an Open GST & invoices button where the card used to be. See Taxes & GST.

Currency and time

Prices are in Indian rupees for now. Pick your Time zone (India is Asia/Kolkata).

Save

Select Save in the bar at the top. You will see “Store details saved”.

Tip. Work down the checklist from the top. Store details, Payments and Shipping are enough to take a first real order; the rest can follow.

Common problems and fixes

ProblemWhy it happensFix
Store details is not tickedThe contact email or part of the address is empty.Fill in email, address line 1, city and pincode in Store details, then Save.
Policies is not tickedOne of the five policies is missing or hidden.Open Settings → Policies, select Create from template on each one marked Needed, and save. Guide: Policies.
Search finds nothingThe word is not one we know yet.Try a simpler word, like “pay”, “delivery” or “email”.

FAQ

Do I have to finish every item?

No. Taxes & GST is only for GST-registered shops, and your own domain can come later. The checklist just shows what is left.

Can I tick an item myself?

No. Each tick comes from your real settings, so it never says “done” when it isn’t.

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